Answer the following questions:

• How many Incoming Lines do you want?
• What will be the call volume?
• Does anyone need his or her own line?
• Number of telephones on the premises
• Estimated Expansion in 2-4 years
• How many Key Telephones do you need?
• How many phones can be Simples Phones?
• Do you need any Wireless Phones?
• Do you need a Door Phone?
• Is there 4 line telephone RJ11 wiring in the building?

Look for the following features:

• Auto-Attendant
• Voicemail
• System Directory
• Music on Hold
• Caller ID
• Conferencing